Vision Care Direct internal training and partner education hub
VCDSuccess Academyamp; EmployerCustomer ServiceResourcesDownloads

Site Map

Every page below is linked and ready to publish.

PagePurpose
Sales AcademyBuild confident, consultative sales professionals who can create new VCD opportunities and convert them into long-term employer and broker relationships.
New Hire 30/60/90Lesson page
Prospecting & Territory DevelopmentLesson page
Discovery & Case HistoryLesson page
Objection HandlingLesson page
Trust-Based ClosingLesson page
RFP Activity & Pipeline StandardsLesson page
Broker AcademyHelp brokers understand, position, and sell VCD as a transparent, provider-friendly vision benefit alternative.
Broker OrientationLesson page
Case History SellingLesson page
Employer DiscoveryLesson page
Mid-Year Benefit ConversationsLesson page
Broker ObjectionsLesson page
Provider AcademyGive providers and staff the language, business case, and confidence to succeed with VCD.
Provider OrientationLesson page
PLUS Provider ProgramLesson page
Profitability & Unit SalesLesson page
Staff ScriptsLesson page
Provider ObjectionsLesson page
Leadership AcademyEquip VCD leaders to coach performance, protect culture, and manage growth with consistency.
Leadership Operating RhythmLesson page
KPI CoachingLesson page
Sales Team ExpansionLesson page
Customer Experience CultureLesson page
HR & Employer ResourcesTools for HR leaders and employers evaluating benefit value, utilization, affordability, and employee satisfaction.
Employer OrientationLesson page
Employee Benefits SurveyLesson page
Ergonomics AssessmentLesson page
Diabetic Eye Health EducationLesson page
Customer Service AcademyStandardize the way VCD supports members, providers, brokers, and employers.
Service Action StatementLesson page
Empathy + AccuracyLesson page
Escalation FrameworkLesson page
Phone & Email StandardsLesson page
DownloadsDownload center