Discovery Question Guide
Building trust through curiosity, solutions, and strategic conversations. Includes question banks for Brokers, Employers, Providers, and Provider Staff.
Download PDFTraining guides, reference documents, and sales tools for Vision Care Direct team members and partners.
Building trust through curiosity, solutions, and strategic conversations. Includes question banks for Brokers, Employers, Providers, and Provider Staff.
Download PDFVisual training guide with the VCD 5-step framework, word-for-word objection playbook for Brokers, Employers, and Providers, plus a post-study assessment.
Download PDFText-based masterclass with the full objection playbook and a 10-question post-study assessment with answer key. Suitable for printing or Google Forms.
Download PDFHow to earn commitment without pressure or sales gimmicks. Includes the 6-step closing framework, stakeholder-specific closing language, and practice exercises.
Download PDFFull VCD Sales Playbook. Coming soon — check back for the updated resource.
Download PDFThe broker case history tool for employer discovery conversations.
Download PDFVCD Plus program overview for providers — benefits, requirements, and profitability information.
Download PDFSurvey questions for gathering employee feedback on benefits satisfaction.
Download PDFWorkplace ergonomics and eye health assessment form.
Download PDFThe VCD CEAS — three pillars, employee commitments, and the customer experience framework.
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